A1 DVD Copy - Backup your DVD movies to hard drive or DVD+/-R/RW discs.

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A1 DVD Copy

If you need technical support, please send an email to: support@aonedvdx.com, clearly describing the problem you are encountering. Normally we will reply to you within 48 hours.
Before sending us an email, please read our latest Online FAQ to see if your question is answered here.

General FAQs

Q: Is your online order form secure?
A: Yes, it is 100% secure.

Q: How to report bugs?
A: Please email any bugs or suggestions to support@aonedvdx.com.

Q: How to register your software?
A: step1. Connect to the internet in your normal method;
step2. Order the product for registeration email,you will receive your registration email (include registration code) within 24 hours after sending the online order form;
step3. Launch A1 DVD Copy, input the registeration code,which you can find in registeration email;
step4. You are now a registered owner of A1 DVD Copy!

Q: I lost my license code, can you send again?
A: Sure. But you'd better provide your OderID or some info in your order(such as the Email you used to order) so that we can find your info in our database.

Q: How To Update?
A: If you have installed a previous version , you can easily update it by installing the most recent trial version over top. Your registration details will not be overwritten.

Q: Do I have to pay for the upgrades or tech support?
A: No! All upgrades and tech support are free to registered Amadis Software products users.

Q: What's the limitation of trial version?
A: Only allows you to try DVD copy 7 times in the trial version
Register it to feel the full features.

Technical FAQs

Q: Is it legal to copy a DVD?
A: In some countries it's still considered illegal to copy a DVD, just as it once was to copy a music CD. The laws surrounding the encryption of DVD movies is currently being challenged in U.S. courts. We don't encourage or condone the use of A1 DVD Copy to make illegal copies of DVD's.

Q: What are the difference between DVD5 and DVD9?
A: DVD5: Single side, single layer. 4.7 gigabyte capacity, 2 hours and 15 minutes MPEG-2 viewing time.
DVD9: Single side, dual layer. 8.5 gigabyte capacity, 4 hours MPEG-2 viewing time.

Q: Why can't I play my DVD+/-RW in my DVD player?
A: For DVD videos, you'll want to work with DVD+/-R rather than DVD+/-RW because you may not be able to play DVD+/-RW discs in normal DVD players. If you insist to burn to DVD+/-RW, DVD+RW is recommended as DVD-RW is less stable.